Your data

Export your data

Effective date: June 2, 2026

You can request a copy of your account and pet data held in PetClues.

What can be exported

  • Account profile
  • Pet profiles
  • Reminders
  • Health records
  • Document metadata
  • Timeline entries
  • Monthly reports
  • Settings

Exports are provided in a readable format where available. Some binary files may be delivered separately or as download links.

How to request an export

Email support@petclues.com from your registered email address with the subject "Data export request." We will verify your identity and respond with your export when ready.

One-click export from Settings is coming soon. Until then, contact support and we will prepare your export manually.

PetClues is not veterinary advice. Always consult a licensed veterinarian for diagnosis, treatment, and urgent medical decisions.